Information We Collect

DesktopPlusFlow collects various types of information to provide you with our budget analysis services. We gather personal data that you voluntarily provide when creating an account, using our platform, or contacting our support team. This includes your name, email address, phone number, and financial information necessary for budget analysis.

We also collect technical information automatically when you visit our website or use our services. This includes your IP address, browser type, device information, operating system, and usage patterns. Our system logs track how you interact with our platform to help us improve functionality and user experience.

• Personal identification information (name, email, phone number)
• Financial data for budget analysis purposes
• Technical information (IP address, browser data, device type)
• Usage analytics and interaction patterns
• Communication records and support inquiries

How We Use Your Information

Your personal information serves specific purposes that directly relate to providing and improving our budget analysis services. We use your data to create personalized financial insights, generate budget recommendations, and deliver customized reports that help you make informed financial decisions.

Technical data helps us maintain platform security, optimize performance, and identify areas for improvement. We analyze usage patterns to enhance user experience and develop new features that better serve your budget analysis needs. Communication data allows us to provide customer support and keep you informed about important service updates.

Data Sharing and Third Parties

DesktopPlusFlow maintains strict control over your personal data and limits sharing to essential service operations. We may share your information with carefully vetted service providers who assist in delivering our budget analysis services, including cloud hosting providers, payment processors, and customer support platforms.

All third-party service providers are bound by contractual obligations to protect your data and use it only for specified purposes. We conduct regular audits to ensure these partners maintain appropriate security standards and comply with Vietnamese data protection requirements.

We may disclose your information when required by Vietnamese law, court orders, or regulatory authorities. In such cases, we will notify you unless legally prohibited from doing so.

Your Rights and Choices

To exercise any of these rights, contact our privacy team using the information provided below. We will respond to your request within 30 days as required by Vietnamese data protection law. Some requests may require identity verification to protect your personal information from unauthorized access.

Data Security Measures

DesktopPlusFlow implements comprehensive security measures to protect your personal and financial data. We use industry-standard encryption protocols for data transmission and storage, ensuring your information remains secure both in transit and at rest on our servers.

Our security infrastructure includes regular vulnerability assessments, penetration testing, and continuous monitoring for potential threats. Access to your data is restricted to authorized personnel who require it for legitimate business purposes, and all access is logged and monitored.

We maintain secure backup systems and disaster recovery procedures to prevent data loss. Our servers are hosted in secure data centers with physical security measures, environmental controls, and redundant power systems to ensure continuous protection of your information.

Data Retention and Deletion

We retain your personal data only as long as necessary to provide our services and comply with legal obligations. Account information and financial data are typically retained for seven years after account closure to meet Vietnamese financial record-keeping requirements.

Technical data and usage analytics are generally retained for two years unless required for ongoing security purposes. Communication records are kept for three years to support customer service and resolve any disputes that may arise.

When data retention periods expire, we securely delete or anonymize your information using certified data destruction methods. You can request early deletion of your data, though we may need to retain certain information to comply with legal requirements or resolve pending issues.

International Data Transfers

While DesktopPlusFlow primarily operates within Vietnam, some of our service providers may process your data in other countries. When international transfers occur, we ensure adequate protection through approved transfer mechanisms and contractual safeguards.

All international data transfers comply with Vietnamese regulations and include appropriate security measures. We work only with partners who demonstrate equivalent levels of data protection and commit to safeguarding your personal information according to our standards.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience and provide essential functionality. Essential cookies are necessary for login authentication, session management, and basic platform operations. These cookies cannot be disabled without affecting service functionality.

We also use analytics cookies to understand how you use our platform and identify areas for improvement. You can control these cookies through your browser settings, though disabling them may limit certain features and personalization options.

We do not use tracking cookies for advertising purposes or share cookie data with advertising networks. Our cookie usage is limited to improving your experience with our budget analysis services.

Changes to This Policy

DesktopPlusFlow may update this privacy policy to reflect changes in our services, legal requirements, or data protection practices. We will notify you of significant changes through email or prominent notices on our platform at least 30 days before implementation.

Minor updates that don't materially affect your rights may be posted directly to this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Continued use of our services after policy changes indicates your acceptance of the updated terms. If you disagree with any changes, you may close your account and request data deletion according to the procedures outlined above.